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Not receiving email notifications from forum

Posted: Wed Feb 09, 2022 9:16 am
by skull
Hi,

basically title. What should I do? My email address is correctly set.

Thanks

Posted: Wed Feb 09, 2022 9:39 am
by CrazyCat
Did you check your settings @ http://forum.egghelp.org/profile.php?mode=editprofile ?
You can try disabled the notification, save, enable, save.

Posted: Wed Feb 09, 2022 9:50 am
by skull
My settings are alright and on each post there's a checkbox to be notified and that's always set.

Anyway, I tried disabling and enabling.

Forum notices being blocked on your end!

Posted: Wed Feb 09, 2022 11:29 am
by Richard
I checked your forum account setup: everything there is fine.
I checked current forum operation: all notices are being sent as expected.

The problem is that the mass email notice is being blocked on your end.
Check the setup of your email server, local firewall, and email client.
Depending on your setup, you may have additional things in the way of those notices.

Posted: Wed Feb 09, 2022 11:34 am
by skull
Thanks for the reply.

I'm just a user of this email server, which is gmx.com and I'm receiving emails just fine in this account.

I talked to Spike^^ and he confirmed that sending an email directly to my address is working, but the mass CC is not.

I wouldn't know what else to check if they're being blocked by the server..

Posted: Wed Feb 09, 2022 2:46 pm
by willyw
skull wrote: ...
I wouldn't know what else to check if they're being blocked by the server..

Are we sure that they are literally being blocked? Or, is it possible that your email server is putting them in something like a "Junk" email folder, instead of your inbox ?

Posted: Wed Feb 09, 2022 6:04 pm
by skull
Quite sure that's not the case.